The most significant challenges facing public authorities in the next five years will be the continued development of e-government, digitisation-related measures, demographic HR policies and pressure to make budgetary savings. Procedure models and tools, however, must not focus on IT or on the expertise of consultancy companies. Instead, they should focus on the crucial success factor, which is the human, and they should offer tangible, manageable solutions.
The size and complexity of many modern IT projects for public authorities is far beyond the scope of traditional IT projects. The S-O-S Method defines projects with a total effort of 50–500 person-years as being ‘large projects’ and it calls projects exceeding this level ‘mega-projects’ or ‘programmes’.
With the complexity of large IT projects, the diversity of their framework conditions also increases. In public administration, it is necessary to overcome further hurdles for a successful project - before the eyes of politics, law and the public.