Digitalisation

Digitalisation and disruptive technologies have now also reached public administration. They are leading to a fundamental change to and expansion of the possibilities in administrative work. Plus, they create new ways for public institutions to communicate and work together, both with each other and with citizens. New opportunities are pitted against big challenges.

The progresses being made in the digitalisation process, as well as a cultural, social and demographic change, are leading to profound changes in the German workplace. Work processes and activities are changing fundamentally and new forms of cross-divisional cooperation are emerging, which in turn leads to new demands on organisational structures. In the future, this will require more and more qualified employees with IT skills.

An integral part of the transformation process is the need to provide support to change management. In doing so, we provide you with holistic support in the formation of understanding, process support and training for software implementation. We have years of experience in introducing agile methods (such as Scrum or Kanban) and in coaching managers with regard to the culture of innovation.

We support you in the transformation of work forms and working conditions; cue Work 4.0. These include establishing a digital and flexible working culture, promoting collaboration, introducing new working models and creating and implementing a comprehensive knowledge management concept.

An actively guided change management system increases acceptance and leads to a successful introduction of IT projects as well as their establishment in your organisation. In addition, strengthening IT skills increases the quality of work and productivity. Overarching knowledge management leads to improved decision-making, increases the capacity for innovation and ensures the transfer of knowledge across generations of employees.

The concept behind Work 4.0 focuses on all fields of action in the world of life and work as a component of the fourth industrial revolution. Organisations are faced with the challenge of providing hardware and software components for their employees in such a way that they comply with the necessary IT security standards and support agile work processes within the framework of flexible working hours and space concepts. In this context, it is necessary to further qualify your employees for the new framework conditions of Work 4.0.

We determine the collaboration experiences of your employees and support you in responding to continuously changing tasks in a target-oriented way after reviewing your Collaboration Readiness report or our Online Digital Multiplier Programme (ODMP). In addition, you can experience and try out scenarios as the head of a hybrid project team and virtual collaboration together with us in a 'remote interaction room'.

The way employees of organisations work together in the future is in a constant state of flux and is being put to the test every day, especially during the global pandemic right now. Based on different methods and approaches, we identify the necessary fields of action and measures together with you in order to establish a sustainable and goal-oriented roadmap for your organisation with regard to Work 4.0.

The current Garnter study shows that more than half of the CEOs surveyed consider the topic of the cloud in their companies to be a disruptor of technology and the shortage of skilled workers to be the greatest challenge for the cloud transformation. Companies lack qualified cloud engineers as well as the expertise to master the proven cloud strategy and the complex technology stack in this area. The respondents also rated the topics of security and data protection as extremely important aspects for cloud migration.

adesso offers you frameworks and proven methods for the implementation of cloud transformation projects. Our state-of-the-art cloud technologies, services and products are complemented by the security of the technological cloud readiness perspective. We consider security a fundamental task. In terms of security, our highly qualified cloud experts support you in successfully shaping the paradigm shift leveraging our specialised cloud services.

To help your company achieve the goals you choose fast and securely, we have developed a broad set of competencies and technologies with the adesso Cloud Platform Factory, which bundles a range of technologies, project methods and best practices. Thanks to this standardised and automated framework, the path to an individual cloud infrastructure is safer, cheaper and faster.

As part of the Online Access Act, administrative services must be offered in a service and user-oriented manner in the network of portals according to maturity level 3 by the end of 2022 (Sections 1–11 of the Online Access Act). It is unclear what the impact of new technologies, such as artificial intelligence (AI), the cloud, the Internet of Things, blockchain and green IT, will be on the organisation and collaboration within public administrations. A digitalisation strategy is essential to enable a sustainable change of complex processes in line with new technologies.

We will analyse the IT status and develop a digital target image together with you in the first step. Established methods such as design thinking or the interaction room are used to identify fields of action and challenges and to derive specific measures. We identify suitable technologies based on our cross-sector expertise in the trend lab. In addition, as an end-to-end service provider for all project phases, adesso offers you a team of consultants, analysts and fullstack developers with experience in the public sector. In this way, we can develop and implement customised and innovative solutions.

By identifying the status quo AND taking into account digital technologies as well as the software and process landscape, adesso enables you to implement an individual digitalisation strategy. Among our focus topics are the consolidation and standardisation of the IT infrastructure, which leads to a reduction in bureaucracy and the implementation of user-centred and service-oriented services in line with the Online Access Act. We rethink the concept of public administration and offer you customised and innovative solutions that take into account all the needs of all stakeholders.

The public administration as the public face of the state is in the spotlight as digitalisation becomes more widespread. People are expecting more and more that services are reliable and secure. In the course of new digital procedures and modernisation approaches, solutions are needed that are easily accessible for all citizens. Up-to-date software is the key to digitalising the interface with citizens as well as with inner-agency processes. A central component of the digitalisation strategy here is the use of artificial intelligence (AI).

Our experts have many years of experience in implementing AI projects in the public sector. We use our proven AI development concept and rely on joint cooperation to meet your requirements efficiently so we can support your project from the requirements analysis to the design and from model development to implementation.

Leverage the benefits of our modern solutions in the AI environment, which are precisely tailored to the problems and challenges in the public administration sector. AI methods enable you to face the current and future challenges in the public authorities for which you are responsible, while creating more free space for important tasks in providing services to citizens. The possibilities range from the automation of repetitive tasks to the detection of suspicious activities in process flows.

Simply contact us and we will find the right solution together.

The German law concerning e-government (EGovG) enables and obliges the federal government, states and municipalities to offer electronic administration services that are simpler, more user-friendly and more efficient. This is accompanied by digitalisation and far-reaching measures to promote digital administration.

The key elements of the federal government’s e-governance law and the corresponding federal state laws are as follows:

• The documentation and analysis of the affected business processes within the public authority
• The use of electronic file management to provide the best possible support for optimised processes

You can benefit from our sector-specific expertise – we offer you our services as you journey towards digital administration.

One of the most important consequences of the reform to procurement law is that it is compulsory to use electronic communication tools at all levels of government. With the Federal Procurement Office’s (Bundesbeschaffungsamt) electronic tendering platform, this requirement has already been met. The platform handles tender processes digitally – from the call for tender to awarding the contract – across Germany and Europe.

For many years, adesso has been supporting the Federal Procurement Office in the development and operation of the federal government’s e-tendering platform, which is used for the majority of the tender processes carried out in Germany. Established processes and applications must be standardised in relation to e-procurement. Thanks to our numerous years of experience in implementing the e-tendering platform, we are well-placed to identify these processes and to work together to consolidate new applications for e-procurement.