adesso BLOG

Microsoft has invested in OpenAI to gain access to ChatGPT, and the company is now integrating generative AI into tools such as Microsoft 365. These AI-based copilots improve productivity and efficiency, especially in regulated industries where you find many recurring tasks and large amounts of data. Copilots help optimise workflows as financial or claims management tools. My blog post will take a look at Microsoft Copilot for Microsoft 365, a tool that is used in the banking and insurance sector, as one example of an AI-supported assistant.

The banking industry is in a state of constant flux. Whether you are talking about digitalising value creation at banks, creating positive customer experiences, grappling with the concept of new work or increasing economic efficiency, the banking sector faces a number of challenges. In this blog post, I give my outlook on the technology trends for 2024 that will play a central role in banking.

The new EU regulation to strengthen digital operational resilience aimed at financial entities – also known as DORA – has been in force since 17 July 2023, though firms will be given a two-year window to comply with its rules. This new regulation places heavy demands on many companies. In my blog post, I will explain which companies are affected and what they have to do now.

The online business is booming! Financial service providers must also adapt to this social change. But what do customers want and what can companies already provide today? The adesso Digital Commerce Study on Finance provides all the answers to this question. I want to use this blog post to describe to you two of the four subtopics as examples to give you an insight into the results.

The word ‘return’ is often used as a synonym for both expected and historical returns, but the two are fundamentally different. This blog post will explain the definition of the two terms and how they are to be understood.

Legally binding regulations and reporting obligations mean that financial service providers should contribute to developing the economy in an ecological and sustainable way, as well as usher in the new era of sustainable finance. The EU taxonomy, as a common classification system, is designed to help incentivise investors to make sustainable investments and support the shift towards a sustainable economy. In this blog post, I will briefly describe what this actually means and what needs to be taken into account.

A new generation of search engine software is forming that additionally integrates AI technologies, such as machine learning: cognitive computing. In my blog post, I’ll explain how cognitive search works and why it’s a valuable tool for companies.

Enterprise search solutions serve as a fundamental building block of the digital workplace and are therefore a daily companion for everyday work – a kind of ‘Google in the company’. In this blog post, I’ll explain what enterprise search is all about and what benefits it entails.

Our observations show that with mobile working models, flexible working hours and digital alternatives, stability and productivity are entirely possible – in the financial world as well. The buzzword in this context is ‘new work’. In this blog post, I’d like to present in greater detail what the term actually means, how it affects banks and what the use cases that can be experienced in banking look like.