adesso BLOG

Who in the insurance industry hasn’t lost time trying to look up customer policies? A customer calls, provides their policy number and wants information about their policy. The person they’ve called searches for the policy in the system, for instance in a partner application, and can’t find it. This forces them to perform a time-consuming, potentially complicated search using the contract partner’s name. Once they find the policy, they then have to copy and paste the policy number into the inventory system. adesso’s Customer 360° solution makes this process a whole lot simpler. In my blog post, I will explain what this software component can do and what advantages it offers. And by the way, this solution is so flexible and adaptable that it can also be used in other industries.

Hydrogen is currently seen as the energy of the future. While that may be the case, there are a number of challenges that come with it. You will find out what these hurdles are and how they can be overcome in our blog post.

Last week, the federal government decided on enacting a gas levy. Read our blog post to find out what the gas levy is, how it is calculated and what the underlying goals are.

As previously indicated by my colleague Dimitrios Archontakakis in his blog post, I’ll be describing the technical foundations of a Software-as-a-Service (SaaS) solution as well as defines the terms ‘SaaS’ and ‘cloud’ and exploring the differences and similarities between them. Along with that, I will also discuss typical architectures in the SaaS environment.

We have already gone into more detail on the German government’s response with regard to its dependence on Russian gas in our previous blog posts. In this blog post, we will explain how other EU countries are responding and why the key to overcoming the crisis lies in solidarity.

In order to focus on the needs of customers and remain competitive over the long term, insurance brokers should look into the use of different communication channels, including validation. In my blog post, I’ll be explaining why this is necessary and how we can support them here.

Occupational pension schemes are becoming increasingly important, even though they entail an administrative burden. Every party involved, such as insurance companies, pension providers, employers and employees, wants administration to be simple. A corporate client portal can help everyone involved here. In my blog post, I’ll explain to you what a corporate customer portal is, what added value it offers and how it can be implemented.

Last week, Germany’s Federal Ministry for Economic Affairs and Climate Protection passed the Easter Package through the Bundestag and Bundesrat. We’ll give you an overview of what the package involves and explain its implications for energy suppliers and consumers.

A new generation of search engine software is forming that additionally integrates AI technologies, such as machine learning: cognitive computing. In my blog post, I’ll explain how cognitive search works and why it’s a valuable tool for companies.