adesso BLOG

The technology concerning robotic process automation (RPA) has great potential for the insurance industry and is already being used in various areas. However, its success has often not lived up to expectations. RPA providers have since reacted to this and added significant components to their products. In my blog post, I will show you why using RPA is now truly worthwhile.

In the first part of our blog series on ‘Agile scaling and the challenges that come with it’, we took a closer look at the demand for agile scaling and the associated challenges that need to be overcome in order to generate added value for an organisation. In this next part, we will focus on the challenges that come with agile scaling.

The digital transformation of the healthcare sector in Germany and the opportunities it has created for private health insurers have prompted adesso to focus more on digital health services. I will explain this means in my blog post.

Pension provision is boring and complicated? It does not have to be! That is because committed adessi are developing the jump-and-run game ‘Pension Run’ to shake off this stigma and make the topic of provision more approachable. This blog post will take you along on the journey to the vision behind a (pension) provision-themed jump-and-run game and explain how this vision is being pursued.

Many people have heard of occupational pension schemes and occupational health insurance plans. Both means of making provisions can be used to attract and retain employees. To what extent are there similarities, but also differences? You can read about this in my blog post.

Industries with large amounts of sensitive customer data, such as insurance providers or banks, need to make sure that only the ‘right’ people have access to this data if they want to offer their customers the convenience of online services. I want to use this blog post to show you how this topic has developed in recent years.

The online business is booming! Financial service providers must also adapt to this social change. But what do customers want and what can companies already provide today? The adesso Digital Commerce Study on Finance provides all the answers to this question. I want to use this blog post to describe to you two of the four subtopics as examples to give you an insight into the results.

Experience from a host of CRM projects has shown time and again that the factors for success are remarkably similar. Companies that employ standard software and best practices quickly see major gains in process quality and business performance. In this blog post I will explain how to find a CRM solution that is just right to meet your company’s individual needs. I will also explore architecture-related issues along with the specific challenges you will face when it comes to selecting a CRM solution for use in the insurance sector.

Embedded insurance – that is, insurance that can be combined with the purchase of certain products – is something that everyone has certainly come across. But what does the term mean, what are the requirements and what opportunities and challenges are there for insurance providers. I will answer these questions in my blog post using an everyday example – buying a new coffee machine.