adesso BLOG

Shopping is becoming an increasingly personalised process, which means it’s crucial that the experience is a seamless one, especially in the B2B sector. In my blog post, I will explain what you need to do to encourage your e-commerce customers to make positive purchasing decisions and how you as a provider can improve the experience you offer.

Increasing the quality and quantity of a business process is important to achieve the best and most accurate results. In this context, the situation handling framework supports the effective handling of all types of situations in the business process – both in the SAP S/4HANA Cloud and in SAP S/4HANA. In this blog post, we’ll describe the basics of the framework and introduce you to aspects of the solution in more detail.