adesso BLOG

Large companies are not the only ones using CRM systems. Smaller and medium-sized companies are already using them as well. But who are the big players when it comes to CRM system providers, and which hidden champions are the competition? This blog post will compare these big players and hidden champions and show which alternatives may be worthwhile for which companies.

The metaverse has been made possible thanks to the ever-growing role digitalisation plays in our lives. It allows lotteries to start the necessary process of attracting younger customers through the use of AI by activating previously unknown emotions and through personalised customer contact. We explain what this looks like in detail in our blog post.

Fake news, or false information that is disseminated with the aim of deceiving the reader, has been around for as long as humans have. In our digital age where data and information are described as the oil of the 21st century, fake news is taking on a very special role. In this blog post I will explain how to avoid falling prey to fake news.

Due to increasing reporting obligations, many managers are now realising for the first time how much of an impact IT really has on their company’s carbon footprint. This is driven by much more than the amount of electricity they consume. In this blog post, I’ll be explaining where and how emissions from digital products and services can be lowered.

The sustainable companies of tomorrow are sustainable innovators. New reporting requirements allow managers to see what impact digital products and services have on the company’s corporate footprint. In this blog post, I will also explain which dimensions of sustainability are affected by digitalisation and what we need to start doing now.

When you think of legacy code, frustration, a fear of change and having to deal with disproportionate amounts of complexity immediately come to mind. Having an in-depth analysis is a must if you want to get an overview of your legacy system. In my blog post, I will explain how to do this using the analysis tool at|analyze and a Neo4J graph database.

Digital identities can continue to exist for a long time after they were created. This also applies to a much wider range of personal information available in digital form. Once the data has been collected, it is there forever. Further action is needed to delete the information, and in some cases, not all of it can be removed. In my blog post, I’ll explain what a digital footprint is, how and where you leave one and what you can do to maintain control over your life online.

Statutory health insurance companies in Germany have had to offer their policyholders their personal electronic patient record (EPR) since 1 January 2021. So far, only a little more than 470,000 electronic patient records have been created, despite the potential of about 83 million users. In my blog post, I’ll explain why this is the case, address the challenges private health insurance companies face and show how the situation can change.

Advances in IoT and other information technologies such as cloud and mobile computing have promoted the digitisation of products. Digital products offer a wide range of opportunities for innovation and high potential for new use cases. While customer centricity is an important consideration, manufacturers should also consider the internal benefits of use cases on the manufacturing side. In my blog post, I explain how we help companies do this.